There is probably a common expectation that the supply chain operates 24/7 on pretty much a global basis. Such a commercial reality usually requires shift work and a workforce operating during unnatural hours - something that is only accentuated in our 'global village' with the requirement to provide a service across time zones.

Effective communications are the lifeblood of every relationship, whether personal or corporate. In the global supply chain, this inevitably extends to every counterparty, including those with differing interests, cultures, languages and time zones. COVID-19 has made life exponentially more complex.

As millions of people are now working from home, we thought that a more personal approach might be of value. Here is a personal perspective, providing some key areas to consider when managing your work/life balance effectively.

Thomas Miller triggered its Crisis Management Team (CMT)  in response the Coronavirus outbreak in China on 23 January. Since then the virus has spread to all continents and the situation monitored and managed through daily calls of the CMT. The health and security of our employees and clients is of vital importance to Thomas Miller. We are doing everything we can to ensure we minimise the potential impact on our employees and business operations worldwide, in accordance with Government advice and guidance. 

Cargo theft continues to blight the international supply chain, giving rise to disruption, unpredictability and widespread financial exposures. Whilst there are obvious commercial impacts, the loss of cargo and ensuing insurance claims for example, studies continue to develop a greater understanding of the overall impact of cargo theft, both economic and societal. It is widely believed that organised criminal gangs are often the orchestrators of cargo theft and that the proceeds inevitably support other illicit trades.  

Signum Services Limited (Signum) serves to conduct investigations worldwide on behalf of TT Club and its Members. This article draws on the experience and observations of these former senior detectives, with particular focus on crime in the UK.

Security should be a primary element of an operator's risk management policy. Preventing unauthorised access to vehicles and the vetting of personnel and counterparties are essential mitigation for the risks associated with the improper use and theft of goods vehicles.

An alert concerning undeclared dangerous goods for carriage by air from the Hong Kong authority reminds all forwarders and carriers to be vigilant. Take steps to manage the risk or face the penalty!

It is important for carriers, forwarders and other intermediaries to understand the implications of the European Commission's recent review of its Directive on the Enforcement of Intellectual Property Right when it comes to border procedures.