The Cargo Integrity Group is issuing an urgent reminder of the need for an emergency contact telephone number to be provided for shipments of dangerous goods, following recent experiences reported by its partner organizations.

Transport of dangerous goods is essential to the production and distribution of many products on a global scale. The International Maritime Dangerous Goods (IMDG) Code¹ is in force worldwide to ensure the safety and security of people, the environment and assets, and must be followed by all parties. Recommended industry practices have also been developed for the packing and securing of goods in cargo transport units, such as the CTU Code².

The majority of dangerous goods shipments are carried and handled without incident. Nonetheless, should an incident occur despite all safety precautions, it is essential that the necessary steps to respond to the dangers can be taken swiftly and reliably by those attending the scene.

A requirement of many national dangerous goods regulations for transport by sea, in order to comply with international dangerous goods regulations, including the IMDG Code, is that a suitable 24-hour emergency response number be provided within shipping documentation, safety data sheets or other compliant means for each shipment of dangerous goods. The phone number must be answered by a person who is knowledgeable of the dangerous goods being shipped and has comprehensive emergency response and incident mitigation information for the product or products in the shipment, or has immediate access to a person who has that information. This phone number must not have a call-back function, such as the use of voicemail or pager, nor be a general answering service. The number must be current during the shipment and monitored 24 hours a day.

Shippers of dangerous goods must therefore take appropriate measures to establish access to an appropriate and knowledgeable person or persons and include their telephone contact number on the transport documents and safety data sheets, to ensure full compliance with this requirement.

The Cargo Integrity Group points out that the IMDG Code starts from the premise that the transport of dangerous goods is prohibited, unless they are shipped in accordance with the applicable regulatory provisions. Only when mandatory regulations and guidelines are followed can it be expected that such cargoes are able to be transported safely. Extreme diligence and accurate emergency response information is necessary to prevent minor incidents from becoming major casualties. Failure to comply with these requirements may result in shipments being refused for transport by terminals or shipping lines and parties may incur heavy fines and product liability risks in any legal actions.

References:

1. The International Maritime Dangerous Goods Code, Amendment 41-22, effective from 1 January 2024 (The IMDG Code) is published by the International Maritime Organization and specifies the standards to which packaged dangerous goods must be consigned, handled and carried for transport by sea.
2. The IMO/ILO/UNECE Code of Practice for Packing of Cargo Transport Units, 2014 Edition. (The CTU Code) is published jointly by the sponsoring organizations and is a compendium of recommended practices to be followed by those packing or loading intermodal containers, road vehicles and railway wagons for international transport.

The Cargo Integrity Group has published a ‘Quick Guide to the CTU Code’ and a ‘Container Packing Checklist’ in six languages to support compliance with these requirements and recommendations. CTU Code Quick Guide now available in all six official IMO languages — World Shipping Council

About the Cargo Integrity Group

The Cargo Integrity Group brings together international freight transport and cargo handling organizations with different roles in the supply chain and a shared dedication to improving safety, security and environmental performance throughout the logistics supply chain. The Bureau International des Containers, the Container Owners Association, FIATA, the Global Shippers Forum, ICHCA, TT Club and the World Shipping Council are cooperating on a range of activities to further the adoption and implementation of crucial safety practices and regulations.

NOTES FOR EDITORS

Cargo Integrity Group Media Contacts

	Bureau International des Containers (BIC) Douglas Owen, Secretary General, douglas.owen@bic-code.org
	Container Owners Association (COA) Patrick Hicks, Secretary, secretary@containerownersassociation.org
	FIATA (International Federation of Freight Forwarders Associations) Pritha Prasad, marketing@fiata.org
	Global Shippers Forum (GSF) James Hookham, Secretary General, jhookham@globalshippersforum.com
	International Cargo Handling Co-ordination Association (ICHCA International) Maria Udy, Media contact, Portcare International, maria@portcare.com
	TT Club Peter Owen, Media contact, Portcare International, info@portcare.com
	World Shipping Council (WSC) Anna Larsson, Communications Director, alarsson@worldshipping.org