TT Talk - Avoiding unexpected outcomes when refurbishing buildings and infrastructure

TT Talk - Avoiding unexpected outcomes when refurbishing buildings and infrastructure

Recent incidents resulting from refurbishment and maintenance works highlight some pitfalls that operators of port, terminal and logistics facilities need to consider when planning and managing such activities.

Two recent safety updates from the UK branch of Collaborative Reporting for Safer Structures (CROSS-UK) revealed that automatic sprinkler systems and smoke vents had been rendered inoperable during building works. The lack of such critical fire-safety systems could be disastrous in the event of a terminal building or warehouse fire.

The incidents highlight the importance of properly managing what is often an ongoing programme of refurbishment and maintenance at transport and logistics facilities. Effective collaboration and communication with all stakeholders is essential to avoid accidentally compromising safety.

Inoperable smoke vents

Automatic opening vents (AOVs) are part of a building’s fire-safety smoke-control system. They open automatically when triggered and are designed to vent smoke, typically in stairwells to aid escape from fires.

A safety alert issued by CROSS in November 2024 says the organisation had received several reports of AOVs being rendered inoperable following refurbishment works, with reference to two detailed cases.

Deactivated sprinkler system

Sprinkler systems are one of the most common types of systems found in buildings to protect people from fire and to control the spread of fire.

A November 2024 safety report issued by CROSS highlighted a failure to manage fire risk during construction while a building was still in use. The sprinkler system had been turned off, resulting in a significant escalation of a later fire and a risky delay in evacuating the building.

Management of refurbishment works

In the transport and logistics industry, much of the infrastructure is subject to a high degree of wear and tear from the types of cargo handled, the equipment used and the harsh environment in which they often operate. As such a continuous programme of refurbishment and maintenance is often necessary.

Furthermore, the facility must usually be kept operational while undertaking such works to meet contractual obligations to cargo owners and shippers.

It is therefore crucial to the safety of site staff, visitors and contractors that a collaborative approach is adopted when planning and executing the works. A similar collaborative, multi-stakeholder approach should also be adopted when the works are being completed. This is to ensure that any changes to the facility or its operations have been fully assessed and understood, and that all controls and safety systems have been checked.

A similar collaborative, multi-stakeholder approach should also be adopted when the works are being completed.

Early contractor involvement

Before undertaking any refurbishment and maintenance activity, there should be an early-contractor-involvement (ECI) phase involving the relevant maintenance or engineering teams to ensure the works are properly designed and planned but also that the third-party team are familiar with the facility and any emergency procedures.

The ECI phase should also involve the facility’s operational, health and safety, and security functions as a minimum. This is to ensure that the broader impacts of any proposed works, both during execution and on completion, are fully understood and suitable control measures put in place.

Importance of communication

Communication is vital, not only during the ECI phase but also throughout execution and on completion. Ports, terminals and logistics facilities are typically ever-changing operations dependent on many factors, such as the cargo types or volumes being handled. Likewise, refurbishment and maintenance activities can change as the works progress.

Communication is vital, not only during the ECI phase but also throughout execution and on completion

Changing conditions arising from both the operation of the facility and the refurbishment or maintenance works require regular and continuous review, with effective communication between all stakeholders to highlight and address potential risks.

Ensuring proper completion

The pressure that refurbishment and maintenance can put on operations can lead to the final stage being rushed. This means there is a danger that completion may be signed off without the diligence necessary to ensure all potential risks have been identified and addressed.

Completion should not be seen as when the physical works have been carried out, but when the necessary safety audits have been undertaken, safety information has been collated and communicated, and any required training has been delivered.

Summary

Ports, terminals and logistics facilities are often faced with physical operational constraints and time pressures when undertaking refurbishment and maintenance works. The issues highlighted by CROSS should be seen as a warning to consider and understand the implications of refurbishment and maintenance works, particularly on safety systems such as sprinklers and smoke vents, both during and after execution.

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