Loretta joined Thomas Miller in 2001 as technician and secretary. She is responsible for office administration and secretarial support for TT underwriting department. Before joining Thomas Miller, Loretta worked for a crude oil company as senior secretary.

Loretta has obtained a MSc in Management and a BBS (Hons) from National University of Ireland, Dublin. She also holds two Professional Diplomas in Insurance and Human Resource Management.

Loretta speaks English, Mandarin and Cantonese.